Our Shipping Promise
Some Shipping Delays
As pet parents, we completely understand the importance of getting our pet food and pet nutrition products on time to avoid digestive upset or disruption in feeding schedules. We do all we can to ensure you receive the high-quality service you're used to receiving from pawTree, but weather and carrier issues can always cause unforeseen delays. We appreciate your patience and understanding when this happens. What can you do to help? One thing you can do is make sure you have at least 2 weeks of food on hand when you place your next pawTree order.
Free shipping is a benefit available to all Paw Club members as long as they have 3 or more Qualifying Items in their EZ Ship order. Qualifying Items include anything except kibble and canned cat food. FREE SHIPPING Excludes Alaska, Hawaii and products purchased with pawPoints.
In order to deliver on our promise of exceptional personal service and ensure prompt delivery of your order chock full of unconditional love, we make every effort to process all in-stock items within 1-2 business days. Most of our healthy nutritional products will be in stock and ship within 2 business days. During this "processing" time our warehouse is busy picking, packing and readying your order to be shipped by one of our carriers. Once our carrier picks up your order, they make every attempt to deliver it within 4-5 business days after it ships from our warehouse.
We do everything we can to negotiate good rates with carriers and keep the shipping costs down, but there is certainly some cost involved in order to deliver products conveniently to your door. The way you can help us keep your costs low are to bundle your purchases so that all of your items get shipped in the same box at the same time when possible.
Our shipping rates are based on the total weight of your purchase, according to the table below:
Shipping Cost
| From (lb) | To (lb) | Shipping Charge |
|---|---|---|
0.11 | 0.19 | $2.95 |
0.20 | 0.49 | $5.99 |
0.50 | 0.99 | $6.99 |
1.00 | 1.99 | $8.99 |
2.00 | 2.99 | $10.99 |
3.00 | 5.99 | $11.99 |
6.00 | 6.99 | $12.99 |
7.00 | 7.99 | $14.99 |
8.00 | 14.99 | $15.99 |
15.00 | 16.99 | $16.99 |
17.00 | 18.99 | $17.99 |
19.00 | 22.99 | $18.99 |
23.00 | 23.99 | $19.99 |
24.00 | 26.99 | $20.99 |
27.00 | 33.99 | $24.99 |
34.00 | 34.99 | $25.99 |
35.00 | 40.99 | $26.99 |
41.00 | 45.99 | $31.99 |
46.00 | 46.99 | $37.99 |
47.00 | 60.99 | $41.99 |
61.00 | 90.99 | $48.99 |
91.00 | 2000.00 | $52.99 |
Shipping Costs to Alaska and Hawaii
| From (lb) | To (lb) | Shipping Charge |
|---|---|---|
0.11 | 0.19 | $2.95 |
0.20 | 1.50 | $7.99 |
1.51 | 1.99 | $15.99 |
2.00 | 2.99 | $20.99 |
3.00 | 3.99 | $31.99 |
4.00 | 4.99 | $41.99 |
5.00 | 5.99 | $52.99 |
6.00 | 6.99 | $62.99 |
7.00 | 7.99 | $73.99 |
8.00 | 8.99 | $78.99 |
9.00 | 9.99 | $83.99 |
10.00 | 10.99 | $89.99 |
11.00 | 11.99 | $94.99 |
12.00 | 12.99 | $99.99 |
13.00 | 13.99 | $104.99 |
14.00 | 14.99 | $110.99 |
15.00 | 15.99 | $115.99 |
16.00 | 16.99 | $120.99 |
17.00 | 21.99 | $136.99 |
22.00 | 26.99 | $152.99 |
27.00 | 31.99 | $167.99 |
32.00 | 36.99 | $183.99 |
37.00 | 41.99 | $199.99 |
42.00 | 46.99 | $215.99 |
47.00 | 51.99 | $230.99 |
52.00 | 56.99 | $246.99 |
57.00 | 61.99 | $262.99 |
62.00 | 66.99 | $278.99 |
67.00 | 71.99 | $293.99 |
72.00 | 76.99 | $309.99 |
77.00 | 81.88 | $325.99 |
82.00 | 86.99 | $341.99 |
87.00 | 91.99 | $356.99 |
92.00 | 99.99 | $377.99 |
100.00 | 400.00 | $419.99 |
For any purchases over 2000 lbs in the lower 48 states or purchases over 400 lbs in Alaska and Hawaii please reach out to Customer Service for assistance in obtaining bulk pricing.